Privacy Policy

Good Thing Coaching

Last updated: 16/01/2026

Good Thing Coaching is committed to respecting your privacy and handling your personal information with care, integrity, and discretion. This policy outlines how information is collected, used, stored, and protected when you engage with this website or with coaching services.

1. Personal information we collect

We collect only what is necessary to support our work together. This may include:

  • Your name and contact details

  • Information you share via enquiries, booking systems, or email

  • Information shared during coaching sessions

  • Payment details, processed securely by third-party providers

  • Limited website data such as IP address or page visits

You are not required to provide personal information beyond what feels appropriate to you, though some details are necessary to deliver services.

2. How information is collected

Information is collected when you:

  • Contact Good Thing Coaching

  • Book or attend coaching sessions

  • Subscribe to updates or communications

  • Visit the website, including through basic analytics tools

Where possible, information is collected directly from you.

3. How information is used

Your information is used to:

  • Provide and manage coaching services

  • Communicate about sessions, enquiries, or logistics

  • Process payments and bookings

  • Maintain ethical, professional, and legal standards

  • Improve how the website and services function

Your information is not used for purposes unrelated to coaching or business operations.

4. Coaching confidentiality and ethics

Good Thing Coaching follows the ethical standards of the International Coaching Federation (ICF).

Coaching conversations are confidential and treated with respect. Information shared during coaching will not be disclosed without your explicit consent, except where disclosure is required by law or where there is a serious and foreseeable risk of harm to you or others.

Any supervision or mentoring conversations involving coaching work are de-identified.

5. Sharing information

Personal information is not sold, rented, or traded.

Limited information may be shared with trusted third-party providers who support essential business functions such as scheduling, payment processing, or website hosting. These providers are expected to meet appropriate privacy and security standards.

6. Storage and security

Reasonable steps are taken to protect personal information from loss, misuse, unauthorised access, or disclosure. Information is stored securely and retained only for as long as necessary for ethical, legal, or professional purposes.

7. Website analytics and cookies

This website may use cookies or similar tools to understand general site usage and improve functionality. You can manage cookie preferences through your browser settings.

8. Access and correction

You may request access to the personal information held about you and ask for corrections if needed. Requests can be made using the contact details below.

9. Updates to this policy

This policy may be updated from time to time. The most current version will always be available on the website.

10. Contact

For questions, concerns, or requests relating to privacy:

Good Thing Coaching
Email: hello@goodthingcoaching